Lisa Gerber

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Actions Speak Louder than Marketing

November 22, 2019 by Lisa Gerber Leave a Comment

After 15 years as a customer with Intuit’s Quickbooks, they wouldn’t let me leave them. And it took me forever to break up finally. The break up has been a long time coming, but it’s not easy migrating bookkeeping software, and I have a host of other reasons why I didn’t leave them until Bench came along in my Instagram feed, no less, and swept me off my feet.

Filed Under: Communications Tagged With: customer experience, quickbooks

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