Lisa Gerber

Advance your idea from concept to reality

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Keeping the Love Alive: Building trust and familiarity

December 17, 2019 by Lisa Gerber Leave a Comment

I became aware of an abandoned mid-century resort in Kauai that, back in its heyday, welcomed the glitterati, and there is a cool lesson about how stories help us become more attached to things, places, brands.

In understanding how humans become attached and loyal to the companies they do business with, we can learn and do the same. Read on for a story within a story about stories.

Filed Under: Content Tagged With: coco palms, storytelling for business

When Great Stories Fall Flat

September 22, 2017 by Lisa Gerber Leave a Comment

No one is interested in your great story if your customer experience sucks. I like to shop locally whenever possible but couldn’t find containers I loved for our large plants so I turned to The Google. After some searching around, I was quickly seduced by a beautiful photo of a modern white cylinder container that […]

Filed Under: Content Tagged With: customer experience, nordstrom, patagonia, rei, story

Using Story to Influence Action

September 28, 2016 by Lisa Gerber Leave a Comment

story influences action

Last week, I listened to three non-profit organizations’ pitches for a $10,000 grant and I want to share with you how, one in particular, used story to influence my vote and ultimately win the grant. I recently joined 101 Women, a local membership-based group where each participant contributes $225 for the year. We all meet twice a year […]

Filed Under: Content Tagged With: storytelling for business

Integrating Story Into Your Customer Experience

July 21, 2016 by Lisa Gerber 1 Comment

integrating story into your customer experience

The basic structure of a story is simple enough: you have a protagonist, who goes through some sort of change, by way of a challenge or problem, which is the conflict, and you have the resolution of that conflict. But what about integrating that story into your customer experience? While that sounds easy enough, it’s only […]

Filed Under: Content

Customer-Centric Content: Why and How to Stop Talking About Yourself

March 1, 2016 by Lisa Gerber 4 Comments

Pictured above is a ski trail that leaves the main run and goes somewhere presumably awesome. Someone made it so they must have known what they were doing and clearly others followed. So it must be worth taking, right? And so, we followed in anticipation of untracked powder and a discovered gem. Instead, what happened, […]

Filed Under: Content Tagged With: brand story, kayak, weber grills

The Value in Open and Shared Knowledge

February 4, 2016 by Lisa Gerber Leave a Comment

Recently, while researching how to choose stocks, I came across a helpful article on Motley Fool specifically on selecting stocks for my Roth IRA. Within the article was a reference and a link to Warren Buffet and his system for choosing stocks. Obviously intrigued by his due diligence process, I clicked through to be “rewarded” by an […]

Filed Under: Communications, Content

Top of the Funnel vs. Middle of the Funnel Content

December 2, 2015 by Lisa Gerber 2 Comments

You’re creating content, email campaigns, white papers and ebooks. You’re engaged in social. Media relations is getting you mentions and expanding awareness. Yet, something doesn’t feel right. It’s not clicking and you think you’re missing the mark. The only problem is, you can’t figure out why because you don’t know what you don’t know. The buyer’s […]

Filed Under: Content Tagged With: avinash kaushik

How to Convert 100 Percent of Your Leads

November 10, 2015 by Lisa Gerber Leave a Comment

convert 100 percent of your leads

Figure out a way to convert 100 percent of your leads. Disqualify leads that don’t fit so by the time they come to you, they are ready to buy. You’re not selling at the end. – John Jantsch of Duct Tape Marketing in a talk on Building a Producer Model at Inbound 2015. I really wish […]

Filed Under: Content Tagged With: inbound marketing, marcus sheridan

Three Things That Make You Memorable

September 29, 2015 by Lisa Gerber Leave a Comment

memorable content

I saw Brené Brown speak at Inbound earlier this month. In fact, she was one of the main reasons I attended – I love her science-based message on vulnerability and psychology in the workplace. I couldn’t wait to see her in person. A couple weeks later, a friend asked me how her talk was and […]

Filed Under: Content

Uncover Your Compelling Brand Story

July 16, 2015 by Lisa Gerber 5 Comments

being authentic

Achieving insight across a wide variety of problems – not just word problems but interpersonal conflicts, music composition (creative problems), for example, typically follows a pattern. We focus all our attention on the aspects of the problem as it is presented, or as we understand it, combing through the different possible solutions and scenarios with […]

Filed Under: Content

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Amazing Things My Clients Say

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What Others Are Saying

Thanks to Danny Brown for listing Lisa as a top 5 blogger to watch in 2013:

I first got to know Lisa Gerber from working with her when she was part of Arment Dietrich, and I knew then that she was a smart cookie… Her blog (has) become a staple part of my reading diet.

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